Self Serve Warranty

STANDARD PRICE – SELF SERVE REFUNDS/RETURNS POLICY

TERMS & CONDITIONS for FAULT ONLY WARRANTY

STANDARD PRICE must be paid for any part refund claim to be considered

A receipt or proof of purchase for any part being returned must accompany the refund claim

The part being returned must have our in store marking at the time of purchase.

The part must be returned within the 30 day claim period

The part must be faulty and we reserve the right to test for fault.

In the event a part is faulty, an exchange or refund option is offered

You may choose another equivalent part from our yard to the $ value of the original part being claimed

You can receive an in store  “Credit Voucher” to purchase other parts to the $ value of the original part being claimed

You can receive a refund paid in the same form as the original purchase

You do not have a right to return a part if you:

  • changed your mind and no longer want the part
  • ordered the wrong part for your repair
  • selected and removed the wrong part for your repair
  • found the part cheaper elsewhere
  • found an alternative part elsewhere
  • were aware of the relevant fault before buying the part
  • damaged the part by misusing it or inappropriate installation
  • used the part for a long time and the problem is as a result of usual wear and tear
  • used our part for diagnostic, fault finding or testing purposes

WE DO NOT OFFER CHANGE OF MIND REFUNDS

We are unable to restock used parts once they have been dismantled from vehicles

NO LABOR ALLOWANCE IS INCLUDED IN A REFUND or WARRANTY CLAIM

PLEASE NOTE:

WE MAKE NO GUARANTEE OR REPRESENTATION AS TO THE CONDITION, SUITABILITY OR MERCHANTABLE QUALITY OF PARTS.

YOU SELECT AND DECIDE FROM OUR RANGE OF VEHICLE & PARTS IN THE SELF SERVE YARD.

PLEASE ONLY REMOVE PARTS YOU WISH TO PURCHASE

Leave parts you do not wish to purchase at the vehicle you are dismantling so others can purchase them for their repairs

PARTS ARE SOLD “AS IS” AND YOU DETERMINE WHETHER PARTS ARE FIT FOR YOUR PURPOSE.

WE ENDEAVOR TO OFFER THE BEST RANGE OF VEHICLE STOCK TO SOURCE USED PARTS.

STAFF ARE UNABLE TO OFFER ADVICE

DUE TO THE NATURE OF OUR BUSINESS & PRODUCT, WE HAVE A NO RESTOCK POLICY FOR SELF SERVE PARTS

You may bring your sample parts required for your repairs  into our business and declare them upon entry so we can mark your parts. (photographs of required parts on your smart phone may also assist you to source the correct part for your repair)

Parts not declared and marked upon entry by our sales staff will be charged at self serve discounted price displayed on our price list or must be surrendered upon your exit – Marking of parts differentiates our used parts from your used part samples.

© Copyright 2019 Imlachs Pty Ltd All Rights Reserved